– Meridith Levinson, CIO
January 12, 2012
Keith Fafel entered the world of cloud computing during the summer of 2010, while he was working as a product manager with Rackspace, the San Antonio, Texas-based provider of hosted IT infrastructure services.
At the time, Fafel was working in Rackspace’s monitoring services line of business, which provides information on the performance of the hardware and software that Rackspace runs for its customers. Rackspace had begun developing cloud-based hosting services, and it was trying to create monitoring solutions for customers provisioning those cloud-based services so that they could be assured their servers and load balancers were working properly. Fafel says he “inserted” himself in the conversation Rackspace was having on how it would develop monitoring software for the cloud.
“The excitement about the cloud was growing, and I wanted to be in the exciting growth areas,” he says.
