Offshore and cloud service providers upset IT outsourcing’s top tier

By Stephanie Overby
CIO | Jul 12, 2016

8 blog3cloud_1000px-100664848-primary_idgeWhile IBM and Accenture still command a majority of the IT services markets, the combination of offshore-centric and as-a-service competition has proven to be an ‘all-out assault’ on traditional providers.

The most recent top 25 list of IT service providers from outsourcing analyst firm HfS Research leads with a couple of the usual suspects, with IBM and Accenture in the No. 1 and 2 spots, with 7.8 percent and 5.1 percent market shares, respectively.

But not far behind are India’s Tata Consultancy Services (TCS), at No. 5, offshore-centric Cognizant in 8th, and as-a-service Amazon Web Services (AWS) already in the No. 12 spot. HfS is calling it a “full-scale assault” on the traditional providers.

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